Every service bay
fully booked.
Dealerships and independent shops lose bookings to voicemail every day. Voice AI answers every call, books the bay, and captures trade-in leads at 2 AM or during the Saturday rush.
Service departments are phone-intensive and chronically understaffed at the front desk. A customer calling to book an oil change during peak hours hits hold music or voicemail. They call the competitor down the road. That booking and the upsell that comes with it is gone.
Voice AI handles the entire inbound service call: confirms availability, collects vehicle details, books the appointment, and sends a confirmation. For trade-in inquiries it captures intent and routes to a sales advisor. For recall notifications it reaches customers proactively, confirms the issue, and books the repair slot.
The service writer handles the car. The AI handles the phone.
What we automate
- Service bookingsAny bay, any time
- Trade-in captureLead qualification
- Recall outreachProactive campaigns
- Parts inquiriesAvailability + pricing
- After-hours24/7 coverage
- DMS integrationCDK · Reynolds
Where voice AI moves
the needle in automotive.
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01Service appointment bookingCaller states their vehicle and issue. AI checks availability in your DMS, books the slot, collects contact details, and fires a confirmation SMS. Zero hold time.
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02Trade-in lead captureCaller asks about their vehicle's trade-in value. AI collects year, make, model, mileage, and condition, then routes a warm handoff to a sales advisor with full context attached.
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03Recall outreach campaignsProactive outbound calls to affected vehicle owners. AI confirms the recall, answers questions, and books the repair appointment at a fraction of the cost of manual outreach.
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04Parts & service statusCustomers calling to check if their car is ready or a part has arrived get an instant answer via CRM/DMS lookup without tying up a service advisor.
Stop losing bookings
to voicemail.
We'll show you exactly how voice AI fits your shop or dealership including DMS integration options and a realistic call volume estimate.