Every table filled.
No call on hold.
Restaurants, hotels, and event venues take reservations on the phone but the phone pulls staff away from guests. Voice AI books the table, captures the party size, and confirms the reservation without touching your team.
Dinner service is the worst time to answer the phone but that’s exactly when reservation calls peak. A host managing a full floor can’t answer three calls simultaneously. Callers put on hold hang up. Calls during off-hours reach voicemail. Each missed call is a table that stayed empty.
Voice AI handles reservations end-to-end: party size, date, time, special requests, and dietary notes then books directly into your reservation system and fires a confirmation. For event inquiries it captures the scope, number of guests, and budget, then routes to your events team with a full brief attached.
Your team serves guests. The AI handles bookings.
What we automate
- ReservationsFull booking flow
- Event inquiriesLead capture
- Order intakePhone-to-POS
- Waitlist managementReal-time updates
- Dietary & allergyNotes capture
- POS integrationToast · Square · custom
Where voice AI moves
the needle in hospitality.
-
01Table reservationsAI books reservations directly into OpenTable, Resy, or your custom system. Collects party size, date, time, and special requests. Sends confirmation. Works during service when your team is occupied.
-
02Private events & buyout inquiriesCallers inquiring about private dining or venue buyouts get a structured intake: date, guest count, budget, and occasion type. Your events team receives a qualified brief, not a cold inquiry.
-
03Phone order intakeFor restaurants taking phone orders, AI captures the full order, reads it back for confirmation, and sends it directly to your POS system. Eliminates order errors and frees your staff entirely.
-
04Waitlist & cancellation managementWhen cancellations come in, AI moves waitlisted guests up automatically and confirms their availability. Slot never sits empty. Your host is informed, not interrupted by admin calls.
Never miss a booking
during service again.
We'll review your reservation flow, your current platform, and show you how voice AI pays for itself in covers that would otherwise be lost to voicemail.